He said that the Jingdong 618 campaign that was promoted in a circle of friends before January was believed to be still fresh in his memory. Many donkeys also started their favorite equipment for a long time. However, in the January after the event today, Xiao Bian actually heard a shocking news: "Jingdong 618 promotion is a scam!" Holding a closer look, Xiao Bian interviewed the parties to the incident: Black Rock Outdoors . Let them talk about their own views on this "scam" incident.
Note: The following text and image providers are Blackrock Outdoors, which does not represent any position on this site.
We are the BLACKCRAG Black Rock outdoor flagship store opened in Jingdong Mall. On June 8th, 2017, Jingdong Operation Manager informed everyone that June 9-11 was a full 199 minus 50 yuan, 499 yuan minus 200 yuan, and 999 yuan minus 400 yuan. The promotion costs were borne by JD.com. And ask businesses to call them one by one to communicate promotions! Require everyone to do a good job to promote, to attract outdoor customers to Jingdong, to Jingdong can buy good quality, price to force, distribution and after-sales service good outdoor equipment, so our company will Jingdong link and Jingdong black rock flagship store production promotion Links promptly promoted to the outdoor circle, and cooperated with JD.com promotion, the store set up SKU, 1011525748, 1471263425 to kill 499 yuan and 999 yuan promotion, while giving a lifetime warranty of 328 yuan and Heiyan 228 yuan automatic inflatable pillow SKU conducted Strong promotion to attract customers to buy, during the 618 also set a partial product 618 yuan spike and 299 minus 40,599 minus 80,799 minus 120 full reduction promotions, etc. to attract customers to buy.
Because of the large promotion efforts and sales promotion efforts, the sales volume increased significantly from June 9 to June 11.
Never thought that this was originally a promotional conspiracy of Jingdong! After the promotion, on June 13, 2017, Jingdong issued a penalty order to the flagship store in China for arbitrage transactions. On June 15, 2017, our shop submitted relevant evidence in the background and filed a complaint. On June 29, 2017, it was rejected. What needs to be explained here is that Jingdong did not explicitly submit any evidence, but only said that it was filed according to the actual situation. Such a vague expression That is, no matter what evidence is submitted, it will be rejected by hegemony.
At this time Jingdong to arbitrage money forcibly deducted 35400 yuan from my store's payment, but also imposed a fine of 20,000 yuan on the grounds of a fine, and impose a penalty of 50 points!
Since then, we have repeatedly contacted JD.com operations personnel and JD.com customer service to let them explain the reasons for the punishment. They did not give a clear reply. Finally, they told us that the customer account that was punished had not purchased JD’s self-operated products. Problem account, and then set as arbitrage orders! Is simply a big sneak smash! Did not buy Jingdong own product is the problem account! Jingdong stipulates that customers must purchase Jingdong's self-operated products as normal accounts. Furthermore, as a merchant of JD.com, we can only see that our store's background cannot identify the customer's account at all. If JD.com thinks that there are problems with these accounts, we have the responsibility and obligation to handle it. We will delete the orders directly, but we will push the responsibility to our business. ! Jingdong certification problem account statement We firmly oppose! Furthermore, assuming that Jingdong has identified a problematic account number, the total amount involved in 20 orders is only 6,000 yuan, which is not the amount of arbitrage of 35,400 yuan.
From the appeal reply, we can also see that Jingdong auditors who do not even use Chinese characters can seriously serve our small and medium businesses. What's more, the complaint does not give a clear request at all, that is, no matter what the appeal is, it will be rejected!
Responding to the problem In the absence of a clear answer, Jingdong forced a deduction!
The development has not yet been completed. On July 10, 2017, a ticket was issued again on the same grounds, and another RMB 61,400 will be deducted on the grounds of arbitrage, with a penalty of RMB 40,000 and a penalty of 50 points!
Jingdong’s hegemony is that the appeal has not expired and the penalty is directly imposed. According to the Jingdong backstage's tip: the ticket is issued on July 10, and the deadline for complaint is July 27. However, the complaint was closed in the early morning of July 17th, telling us that the appeal expired! Is the hegemony and ruthless platform a Jingdong? It is a kindergarten child's house!
With the previous strong deduction fees totaling 156,800 yuan, we only realized that this was a promotional conspiracy! This 156,800 yuan plus 5% Jingdong deduction point, just Jingdong platform subsidy promotion costs, after Jingdong first Jingdong operation to inform everyone promotions, promotional costs from the platform out, and then increase sales, when the end of the promotion of Jingdong It is shameless to forcibly withdraw money from businesses by reason of illegal arbitrage trading and other reasons! There are countless merchants that have been forced by Jingdong! Make small and medium business losses! Jingdong as a well-known online sales platform, 618 big promotion but engage in scams, defrauded SMEs, Jingdong this terrible conspiracy, the purpose is to increase sales during the 6.18 period, a huge amount of the so-called punishment, forcefully deduct the business section, They did not make a single penny, and they quietly increased their sales volume by 6.18, because these subsidies were counted by the merchants and were far lower than the cost price. Did Jingdong violate relevant laws and asked the media and legal agencies to help? survey.
At this point, BLACKCRAG Black Rock Outdoor flagship store solemnly declared that the suspension of supply to Jingdong, and through the relevant departments of the Xiong'an New District to start the judicial process, the majority of Black Rock customers suspended orders in Jingdong, select other channels to buy Black Rock products!
Above text transferred from Blackrock Outdoor
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