Several possibilities for pos machine connection

Whether it is a fixed POS machine or a mobile POS machine, you sometimes encounter the following situations during use:

"No dial tone, please answer the phone line, busy line, please wait, the background center is busy, the line is not connected, the communication is failed, the dialing is being made, the receiving timeout is being connected, the call is being made," etc. What the hell is going on, what should I do? Today, Xiaobian will give you a trick...

First, for fixed POS machines

cause of issue:

1. The telephone line is unreachable or owed

2. The extension's outside line is not open or locked.

3, the number of extension lines is small, often can not dial out

4, the connected phone has anti-theft function

5, the phone has set up call forwarding

6, POS machine communication port failure

Solutions:

1. Check if the telephone line is unobstructed and correctly inserted into the "LINE" socket of the POS machine.

2. If the telephone line is faulty, please contact the property or telecommunications personnel for maintenance.

3. Contact the IT department of the unit and open the extension telephone line.

4, unlock or turn off the anti-theft switch

5, cancel the call transfer of the phone

6. In the event of a telephone line failure, the telephone line connected to the “LINE” jack can be removed, and the telephone can be used to check whether the call can be made normally to assist judgment.

Second, for mobile POS

cause of issue:

1, the environment where the POS machine is located, the wireless signal is weak

2. SIM card owed in POS machine

3, POS machine card slot loss

Note: After the arrears, the telecommunication broadcasts the call charge (the phone can still be played) but the POS machine cannot be used.

Solutions:

1. Switch to the place where the outdoor wireless signal is better.

2. Recharge the SIM card of the POS machine in time.

3, repair customer service waiting for the staff to go to the door for maintenance

The above are the common situations of POS machines, I hope I can help you.

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